Buzz & Blooms Original soft pastel painting

Estimated Arrival: 4th - 10th Apr

Delivery & Shipment

Ireland & N.Ireland:

We offer Standard delivery on all orders in Ireland by REGISTERED AnPost/ DPD courier, shipping within 2-3 working days. Orders placed over the weekend or bank holiday will be dispatched next working day.  If you urgently require an item, you may like call us ahead of placing your order to confirm a delivery timeframe.

Important note:

Delivery times are only approximate. Delays in delivery are beyond our control and we do appreciate your patience and understanding. At busy times of the year, such as Christmas, Valentine’s Day, Mother’s Day, Father’s Day, after bank holidays etc, delivery times can take longer due to high volumes of orders being processed by all shipping companies.  It is advisable to place orders well in advance to allow for slower delivery at such times.

Please make sure you leave exact address for shipping, include phone number (with country/area code) for the courier.

We strongly advise you to contact us about last minute orders required for a particular near date so that we can confirm the order can be fulfilled and delivered by the required date.

We track all our orders until delivery also a tracking number will be provided to you. We try to keep customers informed if delivery is going to be affected by situations that can cause delays.

Refund Policy

Thank you for shopping at AewaCreations. We appreciate the trust you place in us and are committed to providing you with a satisfying shopping experience.

1. Refund Eligibility

1.1. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 14 days of receiving the item. We may request evidence, such as photographs, to assess the damage or defect.

1.2. Incorrect Item Received: If you receive an incorrect item, please contact us within 14 days of receiving the product. We may require you to return the incorrect item before processing the correct one.

1.3. Change of Mind: We do not offer refunds for change of mind or buyer's remorse. Please carefully review your order before completing the purchase.

2. Refund Process

2.1. Approval: Refunds are subject to approval based on the eligibility criteria mentioned in Section 1.

We reserve the right to refuse a refund if the request is not in accordance with our policy.

2.2. Refund Method:

Approved refunds will be processed within 14 days. Refunds will be issued using the original payment method.

3. Returns

3.1. Return Authorization: Before returning any item, please contact us to obtain a Return Authorization. Items returned without prior authorization may not be eligible for a refund.

3.2. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., damaged or incorrect item).

4. Contact Information

If you have any questions about our Refund Policy, please contact us at:

info@aewacreations.ie 

5. Changes to this Refund Policy We reserve the right to modify this Refund Policy at any time. Changes and clarifications will take effect immediately upon posting on our website.