MyattaJewellery

Return Policy

We want you to love your purchase from Myatta Jewellery. However, if you are not completely satisfied, we’re here to help.

Returns:

• Items can be returned within 14 days of delivery.
• To be eligible for a return, items must be unworn, unused, and in their original packaging.
• Buyers are responsible for return shipping costs.

Exchanges:

• If you'd like to exchange your item for a different size or style, please contact us within 14 days of receiving your order.
• Return the original item, and we’ll send out the replacement once received. Additional shipping fees may apply.

Non-Returnable Items:

• For hygiene reasons, pierced earrings (including studs and hoops) cannot be returned or exchanged unless faulty.
• Custom or personalized orders are also non-refundable.

Faulty or Damaged Items:
If your item arrives damaged or defective, please contact us within 48 hours of delivery with a photo of the issue. We will arrange for a replacement or refund.

How to Return an Item:

1. Contact us at myatta.jewellery@gmail.com to initiate the return process.
2. Securely package your item and include your order number and name.
3. Send the item back to:
   Iryna Ivanova, Apt 4, The Square, Bettystown, Co Meath, Ireland A92WK3R

We recommend using a tracked service for your peace of mind.

Refunds:

• Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-7 business days.
• Shipping fees are non-refundable.

If you have any questions, feel free to contact us. We’re always happy to help!

Shipping Policy

Shipping Policy

At Myatta Jewellery, we offer FREE shipping on all orders to make your shopping experience hassle-free and enjoyable.

Processing Time:

• All orders are processed and shipped within 1-3 business days after payment confirmation.

Delivery Times:

• Ireland: 2-5 business days

Shipping Method:

• All orders are shipped via standard delivery to ensure timely arrival.
• For tracking or express delivery options, please select the upgrade during checkout or contact us at myatta.jewellery@gmail.com.

Packaging:
Your jewelry will be carefully packaged and ready for gifting, whether it’s for someone special or a treat for yourself.

Important Notes:

• Once your order has been dispatched, we are not responsible for delays caused by postal services or customs processes.
• Please ensure your shipping address is accurate to avoid delivery issues.

If you have any questions or require further assistance with your order, don’t hesitate to contact us. We’re here to help!